All orders with EXPRESS SHIPPING placed before 10:00am AEST are sent on the same day. However, on a launch day, due to the high volume of orders we receive, this may not always be possible.
Purchases made on weekends and public holidays will be processed on the next business day.
We endeavour to process all other orders within these time frames, however during busy sale periods or after a collection launch processing may take a little longer.
You will be notified of any shipping delay by email.
Currency, Taxes & Duty
All payments made on this site are in Australian Dollars.
For orders being shipped within Australia, prices are inclusive of GST.
International customers are responsible for any local taxes and duties. Express International orders are more likely to attract Customs and Duty charges.
Please note due to COVID, DHL Express is our only current international shipping option, resulting in higher duties and taxes at this time. We endeavour to offer standard international shipping as soon as it's feasible to do so.
We will not offer returns for refunds due to rejected duties and taxes, please check the rates for your country before placing your order.
We are legally required to declare total value paid on international shipments and must include an invoice with all international orders.
Changes to your order:
If you have made an error with your order, or would like to make changes, please notify us via email at: firstname.lastname@example.org as soon as possible so that we can try to make amendments before shipping.